Shipping policy

At Midnight Desires, we understand the importance of discreet, reliable, and timely delivery. From the moment you place your order to final delivery, we ensure your package is handled with care and confidentiality every step of the way.

Delivery Coverage

We offer nationwide delivery across South Africa, including all major cities and regional areas.

Please note that deliveries to remote or outlying areas may require additional transit time.

Order Processing

Orders are processed within 1–2 business days after payment confirmation
Orders placed on weekends or public holidays will be processed on the next business day
You will receive an order confirmation email once your purchase has been successfully placed

Delivery Timeframes

Main centres: 1–3 business days after dispatch
Outlying areas: 3–5 business days after dispatch

While we aim to meet these timeframes, delivery may vary depending on courier capacity, weather conditions, or public holidays.

Delivery Fees

Delivery fees are automatically calculated at checkout based on your location and order size
All applicable charges will be clearly displayed before payment
Promotions or free shipping offers, when available, will be clearly communicated

Discreet Packaging & Tracking

Your privacy matters to us. All orders are shipped in plain, unbranded packaging with no indication of the contents.

We partner with trusted courier services for secure delivery
Once your order has been dispatched, you will receive a tracking number (where available)
Tracking updates are provided by the courier and may vary depending on location

Delivery Requirements

Deliveries take place during standard business hours (Monday–Friday)
A signature or proof of delivery may be required
Please ensure your delivery details are accurate and that someone is available to receive the parcel